At Spaceshots, Inc. we are committed to safeguarding all
consumer information. Because your privacy is important to
us, we have developed this Privacy Policy to share with you
how we protect the information that we collect from consumers.
We invite you to continue reading to learn more about our
information use practices and to learn how you can limit information
about you that we may share with our affiliated companies
and divisions and with unaffiliated third parties. If after
you finish reading our Privacy Policy you wish to limit information
about you that we may share with other members of the Spaceshots,
Inc. family of companies or unaffiliated third parties, you
will not learn about all of the opportunities that may be
available to you.
SPACESHOTS, Inc.’s Privacy Policy applies to you.
This privacy statement discloses the privacy practices for
http://www.spaceshots.com. Spaceshots, Inc. is the sole owner
of all of the information obtained from its site. The information
in this Privacy Policy applies to individual customers that
purchase our products and/or services, consumers that enter
sweepstakes offerings and people from whom we obtain personally
identifiable information when they initiate contact with us.
Why we Gather Information
We gather information about consumers so that we are able
to provide you with affordable, quality products and/or services.
This information also helps us to be better able to provide
attentive customer service.
Registration
In order to use this website, a user must first complete the
registration form. During registration a user is required
to give their contact information (such as name and email
address). This information is used to contact the user about
the services and or products on our site for which they have
expressed interest.
Order
We request information from the user on our order form. Here
a user must provide contact information (like name and shipping
address) and financial information (like credit card number,
expiration date). This information is used for billing purposes
and to fill customer's orders. If we have trouble processing
an order, this contact information is used to get in touch
with the user.
Cookies
A cookie is a piece of data stored on the user's hard drive
containing information about the user. Usage of a cookie is
in no way linked to any personally identifiable information
while on our site. Once the user closes their browser, the
cookie simply terminates. For instance, by setting a cookie
on our site, the user would not have to log in a password
more than once, thereby saving time while on our site. If
a user rejects the cookie, they may still use our site. The
only drawback to this is that the user will be limited in
some areas of our site. Cookies can also enable us to track
and target the interests of our users to enhance the experience
on our site.
Log Files
We use IP addresses to analyze trends, administer the site,
track user's movement, and gather broad demographic information
for our marketing use. IP addresses are not linked to personally
identifiable information.
Sharing Information with Affiliated
and Unaffiliated Companies
From time to time we may share select consumer information
with affiliated companies and divisions of Spaceshots, Inc.
We are a member of the Abacus Alliance. Hence, the personal
information you have provided us and information about your
order may be shared with third parties. This information may
be combined with other personally identifiable information
(such as demographic information and past purchase information)
available from our records and other sources. This information
will be used to make our future marketing efforts more efficient.
It may also be used by our marketing partners to bring you
offers of interest. If you prefer that we do not share your
name and address with marketing partners, please email us
at support@spaceshots.com
We DO NOT sell, nor rent any information provided by our
customers with unaffiliated
third parties whose products or services. If you do not want
us to share your name and postal address, e-mail address or
telephone number with either affiliated companies or divisions
of Spaceshots, Inc., please read the "How To Limit The
Sharing Of Your Information" section below.
When we use an outside shipping company to ship orders, and
a credit card processing company to bill users for goods and
services. These companies do not retain, share, store or use
personally identifiable information for any secondary purposes.
We partner with another party to provide specific services.
When the user signs up for these services, we will share names,
or other contact information that is necessary for the third
party to provide these services. These parties are not allowed
to use personally identifiable information except for the
purpose of providing these services.
For our Internet Customers
We collect the domain name and e-mail address of visitors
to our web pages, when possible, the e-mail address of those
who communicate with us via e-mail, aggregate information
on what web pages consumers visit and information volunteered
by visitors such as survey information and/or web site registrations.
We use this information to improve the content of our web
pages, to customize the content and/or layout of our pages
for individual visitors, to notify consumers about updates
to our web pages, to contact consumers for marketing purposes
so that we may provide future offers for interesting products
and services for you. We DO NOT share the same information
with unaffiliated third parties out side Abacus. We always
use encryption technology that is standard in the industry
when receiving and transferring consumer information exchanged
with our sites.
How to Limit the Sharing of your
Information
If you do not want to receive periodic mailings, and/or e-mails
(we DO NOT do ANY telephone solicitation what so ever) from
either Spaceshots, Inc. OR divisions, please let us know whether
you are declining to accept opportunities from Spaceshots,
Inc.. If you are not specific, we will conclude that you are
only requesting that your information not be shared with the
divisions of Spaceshots, Inc. and we will continue to provide
you with information about the affordable, quality products
and services offered by Spaceshots, Inc.. You can notify us
by writing or e-mailing us directly using the "Contact
Us" information below.
Contact Us
Spaceshots, Inc.
26943 Ruether Ave., Unit S
Santa Clarita, CA 91351
E-mail
support@spaceshots.com
Executive Offices
Laura Lancaster
President
Spaceshots, Inc. Customer Service
E-Mail: Support@spaceshots.com,
Laura Lancaster
661-299-5594 x10
Fax
661-299-5586
Links
This web site sometimes contains links to other sites. Please
be aware that Spaceshots, Inc. is not responsible for the
privacy practices of such other sites. We encourage our users
to be aware when they leave our site and to read the privacy
statements of each and every web site that collects personally
identifiable information. This privacy statement applies solely
to information collected by this Web site.
Surveys & Contests
From time-to-time our site requests information from users
via surveys or contests. Participation in these surveys or
contests is completely voluntary and the user therefore has
a choice whether or not to disclose this information. Information
requested may include contact information (such as name and
shipping address), and demographic information (such as zip
code, age level). Contact information will be used to notify
the winners and award prizes. Survey information will be used
for purposes of monitoring or improving the use and satisfaction
of this site.
Security
Spaceshots, Inc. takes every precaution to protect our users'
information. When users submit sensitive information via the
web site, your information is protected both online and off-line.
When our registration/order form asks users to enter sensitive
information (such as credit card number and/or social security
number), that information is encrypted and is protected with
the best encryption software in the industry - SSL. While
on a secure page, such as our order form, the lock icon on
the bottom of Web browsers such as Netscape Navigator and
Microsoft Internet Explorer becomes locked, as opposed to
un-locked, or open, when you are just 'surfing'.
While we use SSL encryption to protect sensitive information
online, we also do everything in our power to protect user-information
off-line. All of our users' information, not just the sensitive
information mentioned above, is restricted in our offices.
Only employees who need the information to perform a specific
job (for example, our billing clerk or a customer service
representative) are granted access to personally identifiable
information. Our employees must use password-protected screen-savers
when they leave their desk. When they return, they must re-enter
their password to re-gain access to your information. Furthermore,
ALL employees are kept up-to-date on our security and privacy
practices. Every quarter, as well as any time new policies
are added, our employees are notified and/or reminded about
the importance we place on privacy, and what they can do to
ensure our customers' information is protected. Finally, the
servers that we store personally identifiable information
on are kept in a secure environment.
If you have any questions about the security at our website,
you can send an email to contact@spaceshots.com
Special Offers
We send all new members a welcoming email to verify password
and username. Established members will occasionally receive
information on products, services, special deals, and a newsletter.
Out of respect for the privacy of our users we present the
option to not receive these types of communications. Please
see our choice and opt-out below.
Correction/Updating Personal Information:
If a user's personally identifiable information changes (such
as your zip code), or if a user no longer desires our service,
we will endeavor to provide a way to correct, update or remove
that user's personal data provided to us. This can usually
be done at the Contact US information page or by emailing
our Customer Support.
Choice/Opt-out
Our users are given the opportunity to 'opt-out' of having
their information used for purposes not directly related to
our site at the point where we ask for the information. For
example, our order form has an 'opt-out' mechanism so users
who buy a product from us, but don't want any marketing material,
can keep their email address off of our lists.
Users who no longer wish to receive our newsletter or promotional
materials from our partners may opt-out of receiving these
communications by replying to unsubscribe in the subject line
in the email or email us at contact@spaceshots.com along with
your full name and address.
Users of our site are always notified when their information
is being collected by any outside parties. We do this so our
users can make an informed choice as to whether they should
proceed with services that require an outside party, or not.
Notification of Changes
If we decide to change our privacy policy, we will post those
changes on our Homepage so our users are always aware of what
information we collect, how we use it, and under circumstances,
if any, we disclose it. If at any point we decide to use personally
identifiable information in a manner different from that stated
at the time it was collected, we will try our best notify
users by way of an email. Users will have a choice as to whether
or not we use their information in this different manner.
We will use information in accordance with the privacy policy
under which the information was collected.
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